SHIPPING
All Toddler Baby Co orders are shipped via registered mail or courier. We endevour to dispatch orders on the business day following that on which we receive payment from you in full however this is not guaranteed. Shipping times are in accordance with Australia Post’s guidelines. Shipping is free on all orders over $200. You will receive an email once your order has been dispatched, detailing your consignment number and carrier. Please ensure you track your order for updates. If your order is returned to sender due to incorrect address, failure to collect or other reasons, a redelivery fee of $11.95 is payable prior to re-ship, plus a $14.95 Returns Penalty. Toddler Baby Co also ship internationally and fees are calculated through the Australia Post module. Please ensure you check your shipping address on the checkout page prior to payment as this address cannot be altered once processing has commenced.
LOCAL PICK UP
Local pick up is available for all Northern Brisbane customers. Should you select this option, Toddler Baby Co will get in touch with you to arrange a time and address in Bridgeman Downs for the pick up.
PRE-ORDERED ITEMS
Please note if you pre-order any item then your entire order will not be despatched until the backorder can be fulfilled. Estimated arrival date (ETA) is the date at which stock will arrive at our warehouse, please allow an additional 7-10 business days for your backorder to be shipped per the above shipping terms. Please note estimated arrival date is an estimate only; delays to the arrival/clearance of containers may occur and this is out of our control. Toddler Baby Co will attempt to keep you informed as and when delays are made known to us. Please note any delays outside of our control do not warrant claims for compensation.